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Planned
🦄 Integrations - Ubiquiti (unifi.ui.com)
Map clients in Gorelo to sites in UniFi Site Manager. Automatically create custom assets from UniFi devices etc.
Up Next
Pax8 - Sync catalog to products & bundles
Pax8 becomes the source of truth for the products you resell, so your products and bundles in Gorelo never fall out of step with what you’re paying. Automatic product creation -- Pax8 subscriptions come into Gorelo as products automatically, with their costs and prices filled in and kept up to date. Map to existing products and bundles -- if you’ve already built your own products or bundles, link them to the matching Pax8 items. Their costs and prices then stay current without you touching them. Hands-off by default -- syncing runs in the background, so a Pax8 price change flows through to your billing without anyone needing to notice it first. The goal is to stop margin leaking from out-of-date costs, and to stop maintaining a Pax8 price list by hand.
Open
🦄 Integrations - Payments
Embed payment links on invoices, set up automatic payments on contracts, and let end-users manage bank/CC details from the portal. QBO and Xero support.
Open
Integrations - Hudu
Cross visibility of Hudu to Gorelo and back for Documentation OR even a importing from Hudu into Gorelo would be helpful.
In Progress
🤖 MCP Server
AI assistants are quickly becoming part of every technician's toolkit, so we're giving them a secure, first-class way into Gorelo. The Gorelo MCP server connects Claude and other MCP-compatible AI tools straight to your Gorelo data. Ask about tickets, clients, contacts, projects and billing in plain English: "What's open for Ashvane this week?", "Summarise this ticket's history", "How much time did we log against this contract?" You'll get answers from your live data, not a stale export. Unlike an API key, the MCP server is tied to you. Technicians sign in with their own Gorelo account, and their AI assistant only sees what they can see: the same role, permissions, groups and clients they have in Gorelo. We're starting with read-only tools. Write actions come next: creating tickets, logging time and updating records, all from wherever you work with AI.
In Progress
🦍 Microsoft 365 Integration (Native)
Almost every client you manage lives in Microsoft 365, so we're building a native integration that brings that data into Gorelo and keeps it current. Connect a client's tenant and Gorelo syncs their users as contacts (real email addresses, titles, phone numbers, and who's been disabled), their licences (what's bought and what's actually assigned, so you can see the 45 Business Premium seats with 31 in use), their groups, their verified domains, and more. From then on it stays in sync automatically. Connecting is a single admin consent per client with Gorelo's verified app -- no app registrations to create, no client IDs or secrets to paste in, nothing stored from your tenant. If you hold GDAP relationships, Gorelo lists every tenant you manage and lets you authorise them from inside Gorelo, or in one pass with a script we generate for you. Clients you manage outside a partner relationship work the same way, just added by domain. We're starting read-only and actions come later: onboarding and offboarding users, resetting passwords, assigning licences and pulling in Intune device data, enabled per client when you're ready for them.
Open
🦄 Integrations - BitDefender
GravityZone Cloud MSP integration to map clients, install agents and monitor them.
SMS Integration
I'm surprised this wasn't requested already. It would be an easy integration with something like Kudosity. We have used BurstSMS for years (which is part of Kudosity). Good price, works well, easy to integrate. Having it all run through Gorelo would save a lot of time.
Open
🦄 Integrations - Growably!
Nigel over at The Tech Tribe has built an MSP-centric CRM called Growably. An integration with Growably would be an amazing addition!
🦄 Integrations - Ingram Micro Cloud Marketplace
An Ingram Micro Cloud Marketplace integration that would allow; - Ingram customers to Gorelo client mapping (and creation) - Ingram licenses available via dynamic quantities in Contracts
Open
Integrations - Domotz
Please look into adding this so then we can have a full single pane of glass for workstations\servers and network assets. This would tie nicely into Gorelo structured doc. API Docs https://portal.domotz.com/developers/
Cove Backup
I know, I know, N-able BUT it would be cool to even just link this for billing, if not alerting etc.
Guardz integration
guardz.com integration same way as Huntress - organizations to Gorelo client mapping - agent install and monitoring distributed via policies - incidents to Gorelo alerts
Open
QuickBooks - Sync Product Lists & COA
Client sync works great; but it'd be nice to sync our already populated QuickBooks product list with Gorelo's billing system.
Scrape Synergy wholesale API for Domain renewals
cause AuDA doesn’t allow us to publically scrape expiry dates for domains, but Synergy Wholesale have an API API & WHMCS Modules - Synergy Wholesale godaddy probably have one too. then have the domain expiry trigger an alert, so you can know to chase the customer up